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Please ensure you review the correct FAQ section for the SoulCircus Event you are attending.
SoulCircus Elmore Festival FAQ's
Bundles & Lifetimes Tickets
Ibiza Escape 2023
When does the site open?
Our Campsite & Glamping areas will be open from Thursday at 5pm through to Sunday at 11pm. You can extend your stay until Monday directly with SoulCircus HQ just register your name with your booking reference via our google drive sheet
From 5pm on Thursday we will have a fully functioning cafe restaurant as well as the bar and other amenities all fully functional.
Weekend Ticket holders are entitled to access the comedy show on Thursday from 7pm. Please bring a blanket, deck chair or camping chair. If you wish to book a table for the comedy show you can do this via our home page. www.soulcircus.yoga (look for the comedy night)
Soul Circus operates a challenge 25 policy at all bars – if you are ordering a drink please make sure you have a valid form of ID listed below:
The following forms of identification are accepted:
• A Passport (not a photocopy)
• An EU Photocard
• Driving Licence
• A Proof of Age Card bearing a PASS hologram
• A Ministry of Defence identity card
• A National identity card issued by an EU member state
All public and working enclosed spaces onsite are no smoking, including all stages other than outdoor stages. This also includes all tents and marquees onsite, bars, Front of House tent etc…
If you do smoke, please use the official smoking areas on site and do not dispose your butt on the ground as this could be a fire hazard.
SoulCircus reserves the right to ask attendees to leave if their behaviour is not in fitting with our brand ethos and guidelines. Any anti-social behaviour whatsoever will not be tolerated to either the venue, staff or other attendees. Anyone who is asked to leave the venue will not receive any refunds whatsoever.
All admissions are strictly through pre-bought tickets through the official Soul Circus website www.soulcircus.yoga
SoulCircus Ltd reserves the right to refuse entry to any person or remove an individual or party from the festival perimeter who may be acting in any anti-social behaviour whatsoever. This includes all individual who is deemed intoxicated through alcohol or illegal drugs, acting in abusive manner to other guests or any member of staff or any other activities deemed inappropriate by SoulCircus and its staff. No refunds will be issued whatsoever to anyone refused entry or those removed from the festival perimeter.
Children on site fall into three different categories
16 to 17 years, admitted with “Teen” ticket, Able to attend without their parent guardian – however parent consent via an email to the festival director is required.
15 years and under, admitted free with their parent/guardian.
Over 18s admitted on an adult ticket
To assist with matters relating to child welfare, lost/missing children, Soul Circus will implement a registration process. Upon entry, any person less than 18 years of age will have their details registered and a photograph taken by the Safety Officer. Details of their parent / guardian will also be recorded and this information held securely at reception/front of house. The child will then be issued a uniquely numbered wristband corresponding to this information.
During the event, our medical team will be responsible for any child welfare issues, and have access to the information held about children on site.
To gain access to the festival site a wrist band must be obtained from the Front of House (Reception Tent). Reception staff will be briefed in the admissions policy and will be the first check for age identification. Challenge 21 posters and a Pass Recognition Poster will be on display at reception.
Please do bring:
Dog Policy: Whilst generally dogs are welcomed to SoulCircus we have a number of rules we ask you to adhere to to preserve the experience of all at SoulCircus.
A) Dogs must remain on leads at SoulCircus.
B) Dogs cannot be brought inside any structures with exception of the Cafe structure.
C) Dogs cannot be left unattended at any times, tied to any structures whilst the owner is inside a structure.
D) All dog waste must be immediately removed.
E) Dogs must not be left in cars and you need to bring your own dog water bowls.
Due to the location of our event - no parties or loud music is to be played on the campsite. Failure to adhere to this condition will result in the attendee being requested to leave the event.
Loud music will be deemed ‘loud’ if it can be heard directly outside of the tent. This will be monitored by both the security team as well as Noise Officer.
No refunds will be issued for failure to adhere to the guidance issued by our noise management officer and/or the security team.
Refunds are not permitted for any and all purchases under any grounds including cancellations for medical reasons. You’re not entitled to a refund if you change your mind about going or realise you can’t go anymore.
In addition, you cannot exchange tickets purchased (full price or via the deposit scheme through our ticket portal via Easol) to a lower tier ticket. For example; a weekend ticket cannot be exchanged for a day ticket for either a partial refund or by not paying the balance off in full.
It is recommended your seek insurance for your purchase in case of non-attendance. Further information on your rights are available via the Citizens Advice Website.
You will receive your e-ticket in August just before the event! Your ticket provides access to the following:
- All classes and workshops (over 300 sessions across 12 venues)
- All music entertainment (over 30 hours of live music over two stages)
- A pitch to bring your own tent or campervan (no hook ups available)
- Car parking spaces are limited and are strictly on a first come first serve basis
- toilets and showers are on-site (remember to grab your shower pass).
- Access to the comedy night on Thursday from 7pm. If you wish to book a table you can do so for small charge - either wise do bring a blanket or camping chair.
Small extra fee
- Aerial, SUP, pole dancing workshops
- food and drink
- shower pass (£10 weekend access)
- spa treatments
- hot tub access (
Our full terms and conditions can be found on our website.
For General Ticket Enquiries:
For Partnership / Production / Operations:
email@example.com or via 07464 074964
For PR & Branding / Competitions
For performer related enquiries:
Some key notes for SC 2022!
- Check in from 5pm Thursday 18th (food and drink will be running from this time) OUR CAFE IS BACK
- Check out by 9am Monday 21st - most guests choose to leave on the Sunday night.
- Glamping is in its own area with parking (not next to your tent please), showers & toilets.
Don’t forget your extras!
Thursday the 18th features our comedy night (which some of you will remember from our summer gardens series last year). We highly recommend this evening of entertainment on your arrival. Starting at 7pm through to 11pm. Weekend ticket access includes the comedy night (but excludes tables and deck chairs in the golden circle).
On Arrival - we will ask you to remain in your vehicles for check in - this will stop clustering and crowding :) this should be a quick process.
Love & Peace from all of us at SoulCircus 🎪
What does my ticket include?
A. Weekend access to the event annually, when we launch further multi-day events in the UK you will have complimentary access to them as well.
The ticket also includes a camping pitch and car parking space beating any future price increases.
Can I get a mat every year?
No - Liforme or Lululemon mats are only issued in the first year of membership available for collection at SC.
How is my purchase protected?
A. If you make the purchase with a credit card, you are fully protected with the credit card protection scheme.
Can I transfer the lifetime membership to another party?
A: Lifetime memberships are not transferable to another party
Dear Black Friday Guests
If you purchased a Weekend ticket you can book your hot tubs on arrival at our spa.
If you purchased a lifetime ticket we will issue you with a plus 1 guest pass for 2022.
Your Ticket Package Includes:
Access to the comedy night on Thursday 18th - on arrival
Showers Pass - on arrival
A 60 minute spa treatment & Hot Tubs - on arrival at the spa
Luxury shower weekend pass
If we cancel the retreat or it is over booked, we will offer you a full refund or offer you a space on anther retreat with your fees paid and extra credit of 15% on us!
If you cancel your space we can transfer all fees paid up to that point to another experience with SOULCIRCUS in the next 24 months.
If you do not attend without 7 days notice, all fees paid are non-refundable and we will not be able to transfer your credit to another retreat or SoulCircus experience.
7 nights in the magical villa
Daily morning and evening yoga and mindfulness classes
Delicious locally sourced food and snacks, prepared by our renowned chef (all dietary requirements catered for)
Your attentive and sparkly host Clare
A sound healing session with a local healer
Use of all the facilities
Water filtered water
The use of the Yurt for yoga classes, as well as the outdoor deck
Updated details via:
Th epre-errected tents will be positioned in the glamping field which will include a pass to use the the private showers & toilets as well as the private car park.
24/7 glamping field security teams will be provided.
Meet & Greet will be on-site to help with your check in process.
Coleman Spruce Falls 4 Blackout Tent
The popular and practical vis à vis design of the Spruce Falls 4 BlackOut tent makes it ideal for a group of friends or families with older children wanting privacy. Including revolutionary and patented BlackOut Bedroom™ technology a great night’s sleep is guaranteed. With fibreglass pole construction, this two room tent has a small pack size making it easy to transport.
BlackOut Bedroom™ - specially designed tent fabric blocks daylight from the bedroom, keeping it cooler during the day! Get a longer, more restful sleep
WeatherTec™ - water proofed to a 4500mm HH rating and taped seams ensures your tent stays nice and dry
XXL bedrooms - provides a sleeping area for each person, giving everyone enough space to sleep comfortably, with plenty of storage space
Fully sewn-in groundsheet - protects the tent interior from bugs and water, for an extra level of comfort
Fire retardant - our material ensures that the fabric will not flare dangerously out of control and will self extinguish, giving time to escape in an emergency
Fibreglass poles - highly flexible and lightweight fibreglass poles guarantee a good response to wind and storms
UVGuard sun protection - certified laboratory tested fabrics with an SPF50 provide excellent protection against the sun’s ultraviolet rays
Skandika Silverstone 6 XXL
The classic “3-bedroom apartment in a bag”! Spacious family tent – quick to pitch – high quality
Thanks to the colour coded poles it’s child’s play to pitch this tent, which is sturdy and weatherproof.
The tent and groundsheet are sewn and taped together, keeping out rain and draughts. Together with the mosquito mesh on all the entrances (also the sleeping cabins) this also provides an insect-free environment.
The entrance flap can be used as a sunshade. The roomy central living area provides ample space for baggage, groceries and everything else needed when camping. With over 195 cm headroom it is a perfect retreat for cosy evenings.
The strong poles are made of flexible, but at the same time shatter-proof fibreglass.
Extra resilient water column. The water column describes the quality and strength of the tent coating: the higher the water column, the more water resistant the coating. A tent is considered waterproof at 1,200 mm, but the difference between this and higher levels becomes obvious as soon as it rains heavily.
The Silverstone XXL model provides a 3,000 mm water column thanks to innovative PU-coated polyester, which also makes the tent UV-resistant and particularly weatherproof.
The tent comes in a handy pack complete with numerous accessories such as guy ropes, tent pegs, a repair kit for emergencies and assembly instructions.
The groundsheet for the living area is included.
The Silverstone XXL model – designed to give you and your family many years of camping fun.